- SmartBiz
- Software Development
- 1,100 USD
- Feb 28, 2022
SmartBiz ERP Solution
Business Context
Small and medium-sized enterprises (SMEs) often face challenges in managing multiple departments like finance, human resources, inventory, and customer relations. Many existing solutions are either too complex or expensive. The goal of “SmartBiz ERP Solution” was to create a cost-effective, modular ERP system tailored for SMEs to streamline operations efficiently.
Key Challenges
- Scalability: Designing a system that supports businesses with different sizes and needs.
- User-Friendliness: Ensuring the interface is intuitive for non-technical users.
- Integration: Seamlessly integrating with existing tools and services like accounting software or e-commerce platforms.
- Customization: Providing modular components that businesses can add/remove as required
Work Approach
- Requirement Gathering: Conducted workshops with SMEs to understand their workflows and pain points.
- Agile Development: Followed an iterative approach with sprints for delivering modules incrementally.
- Collaborative Feedback: Engaged beta users for regular feedback during development.
- Quality Assurance: Ensured robust testing, including functional, security, and performance tests.
Technology
- Frontend: React.js for a responsive, interactive UI.
- Backend: Node.js with Express for scalability and performance.
- Database: PostgreSQL for robust relational data management.
- Cloud Infrastructure: AWS for hosting, storage, and serverless functions.
- APIs: Integration with third-party services like Stripe for payments and QuickBooks for accounting.
Process
- Project Kickoff: Defined scope, timeline, and deliverables.
- Design Phase: Created wireframes and UI/UX prototypes for review.
- Development Phase: Built and tested modules iteratively (e.g., HR, Inventory, Finance).
- Deployment: Launched a minimum viable product (MVP) for early adopters.
- Support & Updates: Provided ongoing support and rolled out updates based on user feedback.
Features
- Modular Design: Modules for Inventory, HR, Finance, CRM, and Reports.
- Role-Based Access Control: Ensures security and compliance.
- Real-Time Analytics: Dashboards for tracking KPIs.
- Mobile-Friendly: Fully responsive design accessible on smartphones and tablets.
- Integration-Friendly: API support for connecting to existing tools.
- Customizable Workflows: Businesses can define workflows specific to their processes.
Result
Successfully deployed the solution for 20+ SMEs within six months of launch.
Improved operational efficiency by 40% through automation and real-time insights.
Received positive feedback for user-friendliness, leading to a 95% customer retention rate.
Enhanced scalability enabled businesses to add modules as they grew, making it a long-term solution.